Tuesday, October 18, 2011
The persuasive letter that i chose for this blog post is about a young woman writing to her principal about possibly getting new chairs to make the class more structurally equal. The student here chooses to take a more sympathetic approach to the situation of the new chairs believing that the principal will feel her frustration with the problem. It is formatted with the address to the principal, one long paragraph, and a closing thank you from her and the other students. The obvious audience in this letter is the principal because he is the one with all the power in this situation. The approach she takes is by coaxing the principal to believe that they would be better off if the new seats were given because class would have a more fluid flow. The voice she tries to take is very passionate because she really strongly believes in this idea. The message she tries to communicate is that it will be beneficial to both the boys and girls in her class and persuades him by promising behavior of the entire class. It is quite effective but i do believe that if i were to be the one writing this letter that i would have taken a slightly more serious approach. Other than that i think the young lady will be granted her new seats!!
Tuesday, October 4, 2011
Whenever I come across something that gives me a negative feeling there are a couple of different ways that i might possibly handle it. I believe emotions are like bruises... Put on enough of something and nobody will know they are even there. This is how you should approach a situation which results in you having emotions that wouldn't be appropriate to display to the immediate crowd.
For instance in your workplace or at school breaking down in anger or sadness probably wouldn't be the best thing to do solely because of the professional that is expected in these environments. My advice would be to take a deep breath and calm down until it would be better to show how you are really feeling. After all there is always a positive side to things just like after every storm there is always a rainbow.
The business letter I decided to use for this blog post was from the customer relations director to a disgruntled customer. In the letter, which i think is VERY professional, Naldoo the director apologizes to the customer for the inconvenience that was caused to the customer. He offers a full refund for everything that went wrong and includes all the business information that the customer might need in case he runs into any additional problems. Everything about this business letter was done correctly and I am sure that the customer will be satisfied and indeed continue his business with this company!
In my book companies that use overly formal corporate-speak are definitely MISSING the point of how to speak to their consumers! I know from personal experiences. just like my readers do, that when a website is to complicated and the product you want to purchase is hidden behind a bunch of mumbo jumbo that its not even worth it. In my opinion, yes the professionalism shows that the company is well educated and can MAYBE be trusted but running your customers away by doing this is not the right way to approach this situation. I say make your website nice and direct because at the end of the day isn't a company website mainly for the purpose of making money?