Tuesday, October 4, 2011

Formatting for Business Letters


The business letter I decided to use for this blog post was from the customer relations director to a disgruntled customer. In the letter, which i think is VERY professional, Naldoo the director apologizes to the customer for the inconvenience that was caused to the customer. He offers a full refund for everything that went wrong and includes all the business information that the customer might need in case he runs into any additional problems. Everything about this business letter was done correctly and I am sure that the customer will be satisfied and indeed continue his business with this company!

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